End-to-End Dealership Ecosystem & AI Integration
National dealer network transformation through microservices architecture implementation and artificial intelligence (AI) integration to unify sales operations, after-sales service, and inventory management.
Project Overview
Santyoga Group faced major challenges in managing their rapidly growing car dealer network. The use of fragmented legacy systems caused inventory synchronization between branches to experience delays of up to 24 hours, hampering operational efficiency and customer satisfaction.
Background: Inventory Sync & Network
Before this collaboration, Santyoga Group managed dozens of branches with disconnected systems. Branch teams often sold units already reserved at other branches due to data delays, while after-sales reports had to be processed manually at the end of each month.
Legacy Systems
Fragmented legacy systems caused inventory sync delays of up to 24 hours between branches, hampering operational efficiency.
Human Error
High risk of errors due to dependency on manual input and disconnected data between sales and after-sales departments.
Solution: Microservices Ecosystem & AI
We built a centralized platform using microservices connecting every sales point and workshop in real-time. AI modules were integrated to predict spare parts requirements and optimize unit distribution between regions based on local market demand trends.
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